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 Where's the help? Backup to DVD?
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Petiepete
Member

1 Posts

Posted - 10 February 2009 :  14:55:02  Show Profile  Reply with Quote
I just purchased Backup Magic and have had absolutely no luck in getting it to work. I want to backup a select list of files from various locations on my PC to a rewritable DVD. Did I purchase the wrong product to do this? I can't get any help for this - when I click Help from the product I get some message about HTML help not being prooperly installed and something about a URL being put in my clipboard (http://www.moonsoftware.com/getfile.asp?htmlhelp). When I paste that URL in IE, I get some error page. Is this a dead product - should I ask for my money back? My PC is Vista Ultimate.

Ahto/Moon Software
Developer

Estonia
1137 Posts

Posted - 10 February 2009 :  17:40:28  Show Profile  Visit Ahto/Moon Software's Homepage  Reply with Quote
Hello!

Current version of BM is not designed for Vista (did you notice system requirements on product/ordering page?) Basically it works on Vista too but has some compatibility clitches as you noticed. I'm working on brand new Vista compatible version.

You can also read documentation in PDF format:

http://www.moonsoftware.com/manuals/Backup_Magic.pdf

Writing to DVD requires 3rd party packet writing software as BM itself does not contain any burning functionality.

E-mail me your order details (see support page for address) and I'll refund your order if you wish.
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